Customer Information

Ways to Pay Your Bill

  1. Pay online using Visa, MasterCard, Discover or American Express at no additional charge.
  2. Pay over the phone with a debit or credit card by calling 801.968.3551
  3. Mail in payments (no cash please) to P.O. Box 701110, Salt Lake City, UT 84170.
  4. Pay in person at our office during regular business hours (Monday - Thursday 8 A.M. - 6 P.M.), either inside or at our drive through window on the west side of the building.
  5. Pay in the night drop after hours and on weekends. No cash please.
  6. Sign-up for automatic draft using a credit or debit card or your checking or savings account.

*If you are currently disconnected, please call our office at 801.968.3551 to make payment arrangements to get service restored as soon as possible. Payments made before 5:00 P.M. will have service restored that same day. Payments made after 5:00 P.M. will have service restored on the next business day.

Automatic Draft Payments

Have your Granger-Hunter Improvement District payments come directly from your checking or savings account or debit/credit card automatically every month. Sign-up today by calling our office at 801.968.3551.

*Payments may be deducted from your account up to a week before the due date. Your statement will note the exact dollar amount and day of the draft each month.

Average Monthly Pay (AMP) Program

To Sign up for AMP:

  1. To learn what your AMP amount would be and to enroll in the AMP program, call our office at 801.968.3551
  2. You can sign up for the AMP program during the months of January and February.
  3. Your account needs to be current.
  4. Your account must have at least one year of billing history.
  5. Your account will be re-evaluated in January each year and will remain on the AMP program until you notify us either by phone or in writing that you no longer want to participate in the program.

If you are currently enrolled in the AMP Program, you don't have to do anything. Your account will continue on the AMP program until you inform us you would like off. Your payment amount will be adjusted each January based on water used in the previous year.

Sign up for E-Bill

Sign up to receive your monthly statements in your email. It's fast, easy and saves on paper and printing.

To Sign up, call our office at 801.968.3551 and give us your email address

*You will need to create an account if you don't have one.

How to Read Your Bill

The Availability Fee is a basic monthly service charge for making water available to your service location.

If you are on the Average Monthly Payment (AMP) program, your bill will show an AMP adjustment of either a shortage or excess that adjusts your actual usage to reflect your average pay amount. (If your reserve balance shows a negative amount, your reserve account has a shortage). Always pay the total due located in the box on the stub.

If you have any questions regarding your bill, call our office at 801.968.3551 and we will be happy to assist you.

Disconnect Service

To request a final read and disconnect service, call our office at 801.968.3551 up to two weeks prior to the disconnect date. You will need to verify ownership over the phone and provide us with a forwarding address where to send the final bill.

We can temporarily disconnect service for extended travel. Call our office at 801.968.3551 for more details.

Military Discount Program

It has been resolved by the Granger-Hunter Improvement District's Board of Trustees for deployed service men and women serving in full-time active military duty to receive a discount.

Contact our office at 801.968.3551 for additional information and to enroll.